SAFETY WARNING
Matalan issues Easter homeware recall over eye injury risk
Keep scrolling to read your product recall rights
MATALAN has recalled an Easter homeware product over fears it could cause an eye injury.
The homeware and clothing store has pulled its Bunny Tumbler cups from shelves as the product does not meet its standards for product safety.
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Customers who bought a Bunny Tumbler are being urged to not use the product and return it to their nearest Matalan branch.
You will receive a full refund and don't need to produce a receipt to get your money back.
The notice recall was shared by a customer on social media, who said they received a letter from the retailer.
A note published by the shop said: "It has come to our attention that the above Bunny Tumber’s do not meet our usual high standards for quality and safety, as the position of the rabbit ears on the lid of the tumbler present of a risk eye injury."
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"We pride ourselves on delivering great quality at great prices and we’re really sorry for any inconvenience caused."
The cups were most recently available in stores from December 31 until January 17.
The product features rabbit ears and the way they are positioned on the cup could harm shoppers.
It comes after Matalan issued an urgent recall of a Christmas decoration after it was found to pose a choking hazard.
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The retailer is asking shoppers to bring back the festive-themed ornament immediately for a full refund.
Customers won't need to provide a receipt to get their money back.
Allergy alert for chocolate cupcakes
The Christmas Stripe tree decoration was on sale between August 5 and October 21 this year but may come apart and produce small parts which someone could choke on.
In a product recall notice, Matalan said: "If you have bought the product for someone else, or know someone who has one, then please let them know immediately about this notice."
"We pride ourselves on delivering great quality at great prices and we're really sorry for any inconvenience caused."
The product's model is M207676 and the barcode should read 6207676000004.
You should be able to find both of these numbers on the product.
OTHER PRODUCT RECALLS
Product recalls are common practice among retailers with items pulled from shelves for a host of different reasons.
In most cases, products are pulled because there is a safety risk to customers.
You can read more about your rights concerning a recalled product in our guide.
Customers have been warned over various Toshiba AC adapters and urged to "unplug them immediately" after safety concerns were raised.
The affected tech are adaptors marked 2502 - 0032 with DC-in plug used to charge laptops.
It has been discovered some of the gadgets can "overheat and spark" which causes "risk of fire and burns".
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They do not meet the Electrical Equipment (Safety) Regulations 2016 requirements.
Anyone who owns the faulty laptop adaptors are urged to "unplug immediately".
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it's often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item.
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