Prompt: https://www.thesun.co.uk/money/35031225/sainsburys-changing-rooms-gone-stores-supermarket/
Description: May 20, 2025
Sainsbury's has quietly removed changing rooms from its stores, frustrating customers who now must try on TU clothing at hom
SAINSBURY'S has confirmed it has got rid of a key feature in its stores - and it's left customers fuming.
The supermarket chain has closed all its in-store changing rooms, requiring customers to try on clothing at home, The Sun can reveal.
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Sainsbury's sells its TU clothing range in stores but shoppers are no longer able to try it on until they get homeCredit: Alamy
The change was quietly introduced last September, affecting a small number of Sainsbury's stores, though the exact number hasn’t been disclosed.
Sainsbury's sells its TU clothing range in many of its larger stores, but shoppers are now frustrated by the removal of changing rooms, calling it "ridiculous" and "such a pain" as they’re forced to buy items and return those that don’t fit.
One person said on X/Twitter: "Sainsbury's, why have all the changing rooms been closed?
"My wife won't buy anything she can't try on as it's a trek to return anything. You are losing sales."
Another shopper said they had to return three times to the supermarket as different sizes didn't fit.
Others said they had stopped buying clothes from Sainsbury's as a result.
Shoppers run to bag on-trend spring dress with 'boho vibes' in Sainsbury's
A Sainsbury's spokesperson said: "Customers are increasingly choosing to try on items at home and last year we reviewed how we use our fitting room space differently to offer the best possible experience when they shop with us.
"Customers can return any unsuitable or faulty items during their store visits."
Sainsbury's is not the only supermarket to have removed changing rooms from its stores.
The Sun understands that Tesco also got rid of its changing rooms a number of years ago.
Shoppers have also complained about a loss of changing rooms in Asda stores.
One customer said: "Asda's shut theirs too, went to buy my son a suit couldn't try it on so went else where."
Another said: "That's Sainsbury's, Asda and Tesco now.
"I've asked the staff why and no-one has an answer."
Asda has said it is not aware of any changes to the changing rooms in its stores and it recently opened a George standalone store which allows customers to try on clothes.
Supermarkets have been struggling with a rise in shoplifting since the cost of living crisis and have been taking measures to try to stop it.
Tesco has installedanti-shopliftingplastic stripswhich sit loosely in front of itsproducts and can slide from side to side freely if punters want to grab the item.
When looking for new pieces to add to your seasonal wardrobe, or update your basics, there's no need to spend hours walking around clothes shops, or scrolling online. Just pick up a dress or two alongside your fruit and veg...
They’re convenient - Chances are you visit your supermarket more times than a shopping centre or high street.
It’s affordable - For basics to more fashion-led pieces, supermarkets are leading the way for budget fashion that doesn’t look cheap.
They’re more on-trend that you think - With a customer database larger than the average high street store, shops like ASDA, Sainsbury's and Tesco are able to cater to the markets and predict trends in a lot more areas than just food supply.
They fit well - Fits and lengths often come with a little more modesty in mind. Fabrics are often highly practical too—think plenty of 100% cotton that can be thrown into the washing machine without thought.
