Virgin Media hikes broadband bills by £42 for millions of customers in third price rise in a year
Costs will increase on average by 5.1 per cent for users of Richard Branson's service
MILLIONS of Virgin Media customers will be hit by a £42 hike in their bills after the firm announced its THIRD price rise in a year.
Over five million customers will pay on average 5.1 per cent more from November.
It is increasing the cost of a number of its TV packages by up to £3.49 per month. Line rental will increase by £1.01 to £19 per month.
It is the third time this year that Virgin Media has upped costs for customers.
In February, it increased prices – including line rental - by an average 5.4pc for 4.4million customers.
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Then in June it put up the price of some TV packages for those with Sky Sports and Sky Movies.
The company is writing to customers to inform them of the changes.
Under rules set by Ofcom, the telecoms regulator, existing customers are able to leave without penalty if they are unhappy with the higher cost, as long as they joined after 23 January 2014.
Those who wish to leave have 30 days from when they receive details of the price change to inform Virgin Media that they wish to cancel.
Virgin Media blamed the increases on its continued investment in its ultrafast broadband network.
Gregor McNeil, managing director for consumer at Virgin Media said: “We do everything we can to keep prices competitive while striking the balance with investing in more of what our customers want.”
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