Shocking footage shows two workers and a manager going 'mental' on allegedly racist customer
THREE McDonald’s workers were filmed beating up a customer in a race row.
Shock footage handed to The Sun shows the men — including a manager — taking turns to punch and kick the man outside a branch in Bow, East London.
It shows two uniformed restaurant workers and a manager taking it in turns to punch, kick and grab the client by the neck.
One grey-clad employee knocks the customer to the ground before a colleague rains hard punches and kicks down on him.
The man can then be heard shouting, “You wanna go down that road?” as other diners who have rushed out of the restaurant to watch jeer abuse at him.
A man wearing a white shirt and tie - understood to be a manager - also threw a punch when the middle-aged customer squares up to him.
The mobile phone footage was filmed at around 9.30pm on Saturday night in Bow, east London.
The person who filmed the video, who does not want to be named, told The Sun: "I was heading to McDonald's for some food with friends when we saw a man shouting at staff inside.
"The customer was being very abusive and shouted ‘f****** P**is’ at the workers, who were doing their best to calm him down.
"A couple of workers came from behind the counter and joined another one and started to push him out.
"The customer was pushing back but they managed to get him outside.
"I didn't hear what was said inside but it was obvious that it was really kicking off in there.
“Other customers came out and were calling him a f****** racist.
“That’s when I started filming it - but I couldn’t believe it when they started punching him - it was mental.”
The source added: “ They lost their cool big time. I couldn’t believe what I was seeing - especially when the manager started getting involved. It was shocking how they went at him."
A source close to the restaurant staff said the victim of the attack had provoked it with his behaviour: "The employees claim the customer was really drunk and making a proper nuisance of himself inside the restaurant.
"He was approaching other customers and causing a disturbance to begin with.
He was yelling at them: 'What are you doing in this country? Go back to your own country'
“Then, according to the manager involved, when staff asked him to leave he got worse and started to racially abuse them. I’m not sure what words he used but they must have been strong because everyone who heard him was incensed.
“I know he was yelling at them: 'What are you doing in this country? Go back to your own country.' Giving it all that. "
Personal safety experts who viewed the footage said that even if they had been provoked the fast food workers should not have lost control.
Earl Walker, who runs self-defence firm Personal Safety Training, said: "Judging from the footage it would appear these workers have seriously let themselves down.
"If the customer was causing a disturbance or being racially abusive they should have called the police and waited for them to deal with him.
"The staff were definitely over the top in the way they reacted.
"Throwing punches and kicking someone when they are on the ground can't be justified as self defence."
A McDonald's spokeswoman said: "We take matters like this extremely seriously.
"All employees involved were called into the restaurant and disciplinary action will take place as a matter of urgency.”
None of the staff at the restaurant would comment.
The Bow branch is close to the Isle of Dogs McDonalds where Leeds footballer Lee Bowyer was fined for affray for racially abusing Asian staff in 1996.
