Arlo down UPDATES: Outage leaves hundreds furious as customers denied access to security camera app
ARLO has gone down for hundreds with angry customers unable to access the security camera app.
More than 250 customers have logged complaints on the Downdetector website, which measures outages, since 09.30am (BST) this morning.
One user on X wrote: "The Arlo cam network I paid $750 for on top of a monthly fee is completely down.
"Nobody can login and use their home security cameras right now. The Arlo cloud is terribad to begin with and won’t connect half the time, but this is just ridiculous."
In a statement posted on its website, arlo said: "We are aware of the current issue with logging into the app and are actively working to resolve it. Thank you for your patience and understanding."
You can follow our live blog, below, for all the latest updates …
Thanks for following us
The blog is now closing but you can keep up to date with all the latest tech news in the US here.
More frustrated customers
'Another win for arlo'
Frustrated users have been posting on Downdetector, with this customer reporting the community site is also down.
We'll bring you updates as we have them.
Uh-oh arlo
This customer is certainly not happy:
Arlo - statement
Here is the latest statement from the company, posted on their website:
"We are aware of the current issue with logging into the app and are actively working to resolve it. Thank you for your patience and understanding."
User issues
Most problems relate to logging in and accessing the app.
'This is just ridiculous'
One user has just posted this comment on X : "The Arlo cam network I paid $750 for on top of a monthly fee is completely down.
"Nobody can login and use their home security cameras right now. The Arlo cloud is terribad to begin with and won’t connect half the time, but this is just ridiculous."
Latest update from Downdetector
Welcome to the Sun's arlo down live blog
Thanks for following us. We'll keep you updated here with all the latest developments and best user reaction.